I love my new smile! I am very happy with my results and I am always feeling right at home thanks to the amazing staff! I have told multiple people to check out Dr. Sheffield’s office and that I am very happy!! It is the best!

-  Barbara L.

Because of Tori’s reluctance to smile, we decided it was time to pursue some orthodontic treatment. Her teeth were pretty bad, and definitely affected her self confidence. We were referred by some neighbors, and couldn’t have been more pleased with each visit. The staff were amazing. Her braces are now off, and we are not only happy with the results but proud that her smile is back! Thanks to you all.

-  Ronda N.

I have been very satisfied with the process and particularly the efficiency of the staff and time. It has been a very positive experience for my daughter and I appreciate the care for each and every visit.

-  Jolene C.

We’ve been very pleased with our daughter’s care. The staff has been very friendly and capable, and any emergencies have been quickly accommodated. Our two oldest children now have gorgeous straight smiles, and we’ll definitely be bringing our youngest to Dr. Sheffield as well.

-  Sarah S.

Thank you! Everyone deserves a beautiful smile. It inspires confidence and presence before a word is spoken. Our first child looks amazing and handsome, and now our second child, too. I will spend my life adoring theses two, handsome men and their beautiful smiles!

-  Darlene F.

We have completed Joseph’s second phase with Dr. Sheffield. We are thrilled with the results! Thank you to all the staff who have always been courteous, friendly & helpful. Thank you to Dr. Sheffield for the excellent care and attention to our son’s treatment.

-  Joseph D.

Dr. Rob + Staff were very gentle and kind. It was such a great orthodontic experience. We are very happy with our beautiful new smile. We never felt any pressure to proceed with treatment. The kids really love all the fun prizes and the feeling of fun & family!

-  Havana M.

Our experience has been wonderful here at Dr. Sheffield’s office. All the dental assistants have been extremely wonderful. Sarah has been especially instrumental in this experience for Cecilia. She has always answered all questions, and has demonstrated professionalism and extreme patience with both Cecilia and us. Dr. Sheffield has been very nice to work with, and Cecilia loves his personality. We would like to thank you all.

-  Letty S.

Both my daughters have gone through full orthodontic treatments and both have beautiful smiles. Thanks to the office staff for your organizational skills, setting our appointments to work with school and after school activities. Also making my girls feel comfortable and answering all our questions. Great experience overall and two beautiful smiles to show off.

-  Lynn F.

I had a good experience with my braces. Glad they are off. Some people don’t usually smile with their braces but I was proud and I still am.

-  Haley M.

The staff here are excellent! They always put the patient first and are really sweet. Thanks so much!

-  Amanda H.

My whole family has had braces, except Dad. My Mom trusts this office and so did my brother. Now I do, too. This was a great experience and has taught me what I need to do to keep my mouth healthy. Thank you Dr. Sheffield & staff!

-  Tyler F.

As far as braces go, this experience was much better than my first time when I was a child. The fact that I had to have them again is an indicative of how much they didn’t know 20 years ago. I am confident that this time will be the last time!

The staff are excellent and Dr. Sheffield’s observations and treatment were spot on! I now have a great smile that I have no doubt will last forever. Thank you all!!!

-  Lisa W.

First Visit & Appointments

First Visit

Your first visit to Sheffield Orthodontics begins with a phone call to our office. We will get you registered in our system, and send you an email to fill out electronic forms. These forms will take approximately 10 minutes of your time, accessible online. Once the forms are filled out, we’ll be able to do an insurance verification prior to your complimentary exam.

When you arrive for your complimentary orthodontic exam will allow us to get to know one another and discuss the goals and desires we both want to accomplish with your or your child’s smile. Your first visit will last about an hour. We recommend that both parents accompany their child to their first visit so everyone fully understands all aspects of our diagnosis, available treatment solutions and our recommendations.

First, we will take X-rays and digital photographs of your teeth. Dr. Sheffield will perform an oral exam and answer any questions or concerns you may have. We will then, discuss treatment options available for you, the ideal time to begin treatment and the estimated treatment time.

If treatment is indicated, we are ready to initiate the most advanced orthodontic diagnosis in East County. Generally, we will begin treatment immediately to save you additional time.

As your child is having complete diagnostic records taken, we will allow you to select the financing that works best with your personal budget for treatment, and help you arrange future appointments that will fit your busy schedule.

We believe as you complete your first visit, you will leave confident that you are in good hands and are excited to begin your orthodontic treatment at Sheffield Orthodontics!

Appointment Policy

Our fully digitized scheduling system is designed to give you the appointment times that work best for you and your family. Because our office is completely paperless, we are able to provide our patients higher quality care while maintaining the luxury of running on time.

We value your time and understand you and your family are busy, so we pledge to always have after school/work appointments available for your routine appointments. Longer appointments are scheduled during weekday mornings to ensure the success of your treatment. These appointments usually include the day the braces are put on and taken off your teeth. By reserving these longer comfort and emergency appointments during the mornings, we are able to serve more patients, who are visiting for their regular six to eight week appointments, during the afternoon and evening hours. If you would rather have your routine appointments during a quieter time, please let us know and we can schedule your appointment during our morning hours.

Late Arrivals

Parents and patients are responsible for remembering their appointments and arriving on time. Arriving late to an appointment can pose a problem, and may require us to reschedule your appointment for another day.

Cancellations

We require a 24 hour notice if you need to cancel or reschedule your appointment. Please note that if notice isn’t given, we will be unable to offer you the popular appointment times in the future.

Emergency Visits

If a bracket or band becomes loose, please call our office. Depending on the urgency of the problem and when your regular routine appointment is scheduled, we may need to schedule another appointment to correct the problem.

We have created these scheduling policies to ensure the overall success of your orthodontic treatment. Working together, we can build a true partnership with one common goal – to achieve and maintain a beautiful, healthy smile.

Send Us Your Feedback!

We are always open to your feedback and suggestions about your recent visit or experience with our office or website. Your feedback is valuable to us, and we will do our best to accommodate your requests. Please fill out the form below and include contact information, so that we may contact you to address any outstanding issues.

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